- Stress and anxiety
- Grief and loss
- Money and finances
About Charlotte
Charlotte Yau is a counsellor who supports people facing stress, anxiety, grief, depression and life changes. She also helps with parenting concerns, relationship and intimacy issues, anger, self-esteem and work-related strain. Charlotte lists money and financial issues among her specialties and can talk through how finances affect wellbeing and choices.
She offers a warm, compassionate space where people can speak about identity, migration and cultural pressures without having to explain themselves. Sessions are presented as a place to process difficult memories, rebuild stability and reconnect with personal values. The tone is practical and caring rather than clinical.
Charlotte uses evidence-informed approaches including Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and Client-Centred Therapy alongside Dialectical Behaviour Therapy and Mindfulness. These methods are used to clarify values, reduce unhelpful patterns and develop everyday coping skills. Sessions often include practical exercises and simple tools to try between meetings.
With five years of experience and registration with the British Association for Counselling and Psychotherapy, she brings steady clinical experience while keeping the focus on each individual's story. She works in English and is based in the United Kingdom.
To begin, the site matching process is used: choose Start Therapy, complete a short questionnaire and then schedule according to availability. Costs vary with location and the service uses a subscription model that can be cancelled at any time.
How therapeutic approaches shape online counselling
Acceptance and Commitment Therapy helps you clarify what really matters and take small steps that match your values. It is useful for anxiety, low mood and navigating life changes. Cognitive Behavioral Therapy focuses on identifying and changing unhelpful thoughts and behaviours through practical exercises. It can help with anxiety, depression and stress management. Client-Centred Therapy creates a non-judgemental space where the counsellor listens closely and follows your pace to help you make sense of difficult feelings.Finding the right approach is part of the work. The therapist will talk with you about goals, what has helped before and how you prefer to work. Together you will try methods and adjust them so they fit your needs and daily life. This is a collaborative process rather than a fixed prescription.
Session formats are not explicitly listed in the biography, so please confirm current online options before booking. Practical advantages of online sessions include fitting appointments around work or caring commitments, avoiding travel time and using recorded tools or handouts between meetings. Online meetings can also make it easier to check in briefly during a busy day or to choose a shorter format when energy is low.
Areas of focus
Frequently asked questions
What concerns does Charlotte help with?
Charlotte supports people with stress, anxiety, depression, grief and coping with life changes. She also works with issues such as parenting, relationship strain, self-esteem, ADHD and money and financial issues.
What is her style of therapy like?
Her style is warm and practical. Sessions focus on listening, gentle challenge and simple tools you can use between meetings.
How much professional experience does she have?
She has five years of clinical experience working with people from diverse backgrounds and with complex life and identity concerns.
What credentials and location are listed?
Charlotte is registered with the BACP - the British Association for Counselling and Psychotherapy - and works from the United Kingdom.
Which languages are used in sessions?
Sessions are offered in English.
Can international clients be seen?
She does not accept international clients at this time.
How are fees and payment handled?
Costs vary by location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.