- Client-centred care
- Solution-focused
- Telephone and video
About Lucy
Lucy Caplan is a counsellor who helps people tackle a wide range of concerns, including addictions, grief, stress, anxiety, self-esteem and money and financial issues. She works in a straightforward, warm way and aims to make sessions feel calm and manageable. Lucy is based in the United Kingdom and speaks English.
She trained as a counsellor in 2007 and is a BACP member. Over 17 years she has worked with many common life problems such as relationship breakdown, bereavement, abuse, domestic violence, workplace stress and eating-related difficulties. She offers short-term, longer-term and time-limited work to match different needs.
Lucy practises in an integrative way, which means she blends methods to suit each person. Her approach is client-centred and solution-focused, so sessions concentrate on the concerns the client brings and on practical steps forward. She also uses techniques from cognitive behavioural therapy and motivational interviewing when these fit the goals.
In sessions she aims to be warm, non-judgemental and confident, helping people feel able to talk through painful or confusing issues. She offers therapy by telephone and by video calls. If money worries, relationship problems or overwhelming stress are making life harder, Lucy helps people sort out next steps and cope more steadily.
To begin, people choose the Start Therapy button, complete a short matching questionnaire, and then arrange sessions according to the therapist's availability.
How Lucy uses talking therapies online
Client-Centred Therapy focuses on what matters to the person sitting in front of the counsellor. The therapist listens without judgement and helps the person set the agenda and priorities for each session. Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and behaviour and gives practical exercises to change unhelpful patterns and manage anxiety, low mood or stress.Choosing the right approach is part of the work. Lucy will talk with each person about their goals, preferences and what helps them most, and together they will try ways of working that fit the person's needs. This is a collaborative process and can change as therapy progresses.
Lucy offers sessions by telephone and by video calls. These options can make it easier to fit therapy around work, caregiving and travel. Telephone work can be useful for shorter check-ins or when not being on camera helps someone focus, while video calls allow face-to-face conversation without travelling. Confirm the session formats available when booking so you can pick what suits your routine and comfort level.
Areas of focus
Frequently asked questions
What concerns does Lucy help with?
She supports people with a wide range of issues including addictions, trauma and abuse, grief, self-esteem, stress, anxiety, relationship and family difficulties, eating and sleeping problems, parenting and money and financial issues.
What is Lucy's therapeutic style?
Her work is client-centred and solution-focused. She mixes in practical tools from cognitive behavioural therapy and motivational interviewing to suit each person's goals.
How much experience does she have?
Lucy has 17 years of counselling experience, having qualified in 2007 and practised across many different concerns since then.
What professional credential does Lucy hold and where is she based?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
Which languages are sessions available in?
Sessions are offered in English and Lucy is able to work with international clients.
What session formats are used?
Lucy provides therapy via telephone and video calls. Confirm current session options before booking to make sure they meet your needs.
How are sessions paid for and what does it cost?
Cost varies with location and the therapist's arrangements; sessions use a subscription that can be cancelled at any time.
How do I get started with therapy?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.