- Stress and anxiety
- Relationship help
- Practical tools
About Madeleine
Madeleine Heffernan is a counsellor who helps people manage stress, anxiety, depression and relationship problems, including family conflict and grief. She also supports those dealing with trauma and abuse, addictions, intimacy concerns, eating difficulties, parenting strain, career stress and ADHD. Madeleine works in everyday language and aims to make the first steps less overwhelming.
She combines a few approaches to suit each person's needs. Madeleine uses psychodynamic work to understand how past experiences shape current feelings. She also draws on Cognitive Behavioural Therapy, which looks at patterns of thought and behaviour, and Emotionally-Focused Therapy to address emotional connection in relationships.
Sessions may include listening, talking through life stories, noticing patterns and trying out small tasks between meetings. Madeleine encourages developing a kinder inner voice and practical habits that reduce stress. She offers a mix of reflection and practical tools rather than a single fixed method.
Madeleine has eight years of experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She works from the United Kingdom and conducts sessions in English. Her practice aims to be supportive and collaborative, helping people find clearer ways forward.
To start, people complete a short matching questionnaire and then schedule sessions according to the therapist's availability. Madeleine uses a subscription model for sessions that can be cancelled at any time, so practical arrangements are kept straightforward.
How Madeleine’s approaches translate to online therapy
Madeleine commonly uses Cognitive Behavioural Therapy, Psychodynamic Therapy and Emotionally-Focused Therapy in her work. CBT focuses on identifying and changing unhelpful thoughts and behaviours, which can help with anxiety, low mood and coping skills. Psychodynamic work looks at how past experiences influence current feelings and relationships to bring more understanding and choice. Emotionally-Focused Therapy concentrates on emotional connection and helps people change patterns that damage relationships.Finding the right approach is a joint process. Madeleine discusses your goals and preferences, and together you decide which methods to try first. She adapts the work over time, mixing reflection and practical tasks to suit how you respond.
If you are considering online sessions, please confirm available formats before booking. Practical benefits of online work include fitting sessions into a busy week, avoiding travel time and choosing a quieter slot during the day. Some formats also let you have shorter check-ins or phone sessions when needed. Registered or accredited professionals can offer these options to help therapy fit around everyday life rather than replace in-person choices.
Areas of focus
Frequently asked questions
What kinds of problems does she help with?
She supports people with stress, anxiety, depression, trauma and abuse, relationship and family issues, grief, addictions and a wide range of related concerns such as ADHD, eating issues and parenting strain.
What is her style of therapy?
Her style mixes talking and practical tasks. Sessions combine listening, reflecting on life patterns and trying small exercises to change unhelpful habits.
How much clinical experience does she have?
She has eight years of experience working with the concerns listed and uses several complementary approaches to match individual needs.
What professional credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are fees and payments handled?
Costs vary with location and therapist scheduling; sessions are provided through a subscription that can be cancelled at any time.
What steps are needed to begin therapy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.