- Empathic listener
- Practical techniques
- BACP registered
About Michelle
Michelle Robinson-Hayes is a counsellor with ten years' experience who helps people facing stress, anxiety, grief and low self-esteem. She also supports those dealing with addiction, relationship strain, parenting pressures and life changes. Michelle is BACP, which is the British Association for Counselling and Psychotherapy. She offers a calm, direct way of working and listens to what matters most to each person.
Michelle combines talking therapy with practical tools. She uses client-centred conversation to understand someone's priorities. She draws on cognitive behavioural techniques to help people spot and change unhelpful thoughts and habits. Hypnotherapy and mindfulness are also part of her toolkit when they suit the person's goals.
Her background includes senior management in corporate settings and running a local counselling and hypnotherapy practice for more than eight years. That mix informs a pragmatic approach - clear goals, agreed steps and regular review. She has delivered training, supervised counsellors, and taught students up to level 5 in counselling and hypnotherapy.
Michelle has substantial experience supporting bereavement work, having completed over 150 hours with a national bereavement charity. She has provided more than 1,000 hours of counselling and 500 hours of hypnotherapy, and has worked with employee assistance helplines and telephone and video counselling.
People who choose her can expect straightforward guidance, structured conversations and techniques to try between sessions. To start, a short matching questionnaire and a scheduling step are used so appointments fit practical needs.
How Michelle uses talking therapies online
Client-Centred Therapy puts the person's concerns at the centre. The counsellor listens closely, reflects what is said and helps the person choose which issues to focus on. This approach suits people who want a paced, supportive space to work out priorities.Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It offers practical exercises and small experiments to shift unhelpful patterns and can be useful for anxiety, low mood and stress management.
Mindfulness practices help people notice thoughts and bodily reactions without getting caught up in them. These techniques can reduce rumination and support better sleeping and coping with strong emotions.
Finding the right approach is part of the work. Michelle will discuss options and try methods collaboratively, tailoring choices to the person's goals and preferences rather than imposing a single route.
Online sessions can make it easier to fit therapy into a busy life, for example by avoiding travel time or by allowing a shorter check-in during a work break. The original biography notes experience with telephone and video counselling, but clients should confirm current session options before booking. This helps ensure the chosen format suits practical needs like quiet time, internet bandwidth or whether to be on camera.
Areas of focus
Frequently asked questions
What concerns does Michelle help with?
She supports people with stress, anxiety, depression and self-esteem issues, as well as grief, addictions and relationship or intimacy-related problems.
What is her therapeutic style like?
Michelle uses a client-centred style that focuses on the person's priorities and works in a direct, practical way to set goals and steps.
What experience does she bring to sessions?
She has ten years' experience, runs a counselling and hypnotherapy practice and has delivered training and supervision to other counsellors.
What credentials and location are listed?
Michelle is BACP and is based in the United Kingdom.
Which languages are supported and can international clients access sessions?
Sessions are offered in English and international clients are accepted.
What session formats are available?
The original biography mentions telephone and video counselling among past work, but current session formats should be confirmed before booking.
How is cost handled for sessions?
Cost varies with location and therapist availability, and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.