- Calm listening
- Practical goals
- Mindful tools
About Paula
Paula Spencer-Snell is a counsellor who helps people facing stress, anxiety, depression and relationship worries. She also works with those coping with trauma and abuse, low self-esteem and life changes. Paula offers a calm, non-judgemental space for people to talk through what matters to them.
Paula uses a mix of talking therapies to match each person's needs. Sessions are collaborative - she listens first, then helps clients set small practical goals and try different ways of coping. Techniques draw on Cognitive Behavioural Therapy, mindfulness and client-centred ideas to reduce overwhelming thoughts and build steady routines.
Her background includes four years working in the mental health field alongside training recognised by NCPS. That experience includes supporting people dealing with grief, chronic illness, caregiver stress and issues around attachment and abandonment. Paula pays attention to how emotions, body sensations and life events connect so practical changes can stick.
Many clients come for help with mood shifts, feelings of isolation, or the fallout of difficult relationships. Paula also addresses money and financial issues when these cause stress or affect decision-making. She aims to help people make manageable changes rather than promise quick fixes.
To begin, Paula asks new clients to complete a short matching questionnaire and then schedule sessions according to her availability. Sessions use a subscription model that can be cancelled at any time, and she works with people in the United Kingdom in English.
Approaches that translate to online counselling
Client-Centred Therapy focuses on empathic listening and understanding the person's experience. It helps people feel heard and builds a trusting space to talk about difficult feelings and decisions.Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions. It offers clear steps to test unhelpful thoughts and try new behaviours, which can help with anxiety, low mood and stress.
Mindfulness Therapy teaches simple attention and breathing practices to reduce rumination and manage distressing feelings in the moment. It can be useful alongside other approaches to increase calm and focus.
Choosing the right approach is part of the work. Paula will discuss options with each person and agree on what feels most useful. This is a collaborative process that can change as needs and goals evolve.
Many people find online therapy helps fit sessions into busy lives because it removes travel time and can be scheduled more flexibly. Online work also makes it easier to keep short check-ins between longer sessions or to use phone or lower-bandwidth options if that suits someone better. Confirm the current session formats and scheduling details before booking so arrangements match practical needs.
Areas of focus
Frequently asked questions
What issues does Paula help with?
Paula supports people with stress, anxiety, depression and relationship worries, and she also works with trauma, low self-esteem and life changes.
What is her therapeutic style like?
Her style is collaborative and person-focused; she listens first, then helps clients try practical strategies and set manageable goals.
How much clinical experience does she have?
Paula has four years' experience working in the mental health field alongside her NCPS credential.
Where does she practise and what credentials are listed?
She practises in the United Kingdom and holds the NCPS credential as shown in her profile.
Which languages are supported for sessions?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time and works with people in the United Kingdom.
How are fees handled?
Sessions use a subscription that can be cancelled at any time; cost varies with location and therapist availability.
How do I begin working with Paula?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to her availability.