- Client-centered approach
- Cognitive tools
- Trauma-aware care
About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in the mental health field. She earned a Master of Counseling and a Master of Arts in Organizational Management from the University of Phoenix, and a Bachelor of Science from Northern Arizona University. Shannon draws on long experience in crisis work and longer-term counseling to guide people through hard life moments.
Shannon’s early work was as a crisis counselor for the Phoenix Fire Department and in emergency rooms. She later focused on trauma and posttraumatic stress disorder while supporting first responders and military members. She has served in leadership roles, including director-level positions in psychological health and hospital intake and assessment.
In sessions she uses Cognitive Behavioral Therapy to help people notice the thoughts that feed difficult feelings and behaviors. She also incorporates client-centered listening, emotionally-focused ideas, mindfulness, and motivational interviewing depending on a person’s needs. Shannon often uses worksheets and clear, practical exercises to help people test new ways of thinking and acting.
People come to Shannon for stress, anxiety, grief, depression, trouble sleeping, anger, compassion fatigue, and help coping with big life changes. She also works with concerns such as caregiver stress, chronic illness, codependency, communication problems, and family of origin issues.
Shannon practices from Arizona and conducts work in English. Her approach is straightforward and conversational, and she aims to make therapy feel more like a useful conversation than a lecture. To begin, readers should use the Start Therapy button and complete the short matching questionnaire to schedule according to availability.
How Shannon Uses Therapy Approaches Online
Shannon commonly draws on Cognitive Behavioral Therapy and Client-Centered Therapy when working with people online. Cognitive Behavioral Therapy focuses on identifying and testing the thoughts that drive upsetting feelings and behaviors, using worksheets and short exercises to build new habits. Client-Centered Therapy emphasizes listening and acceptance so people feel heard while they work toward their goals.She also integrates elements of Emotionally-Focused Therapy to help people clarify important emotions and improve how they relate to themselves and others. Together these approaches give practical tools and a supportive space to tackle stress, grief, career transitions, anxiety, and trauma-related concerns. Finding the right mix is a collaborative process; Shannon discusses goals and preferences and adapts methods as work progresses.
Session formats are not listed explicitly in the biography, so confirm current session options before booking. Online work can make it easier to fit sessions into a busy life - for example, shorter check-ins on a break, avoiding travel time, or choosing a format that needs less bandwidth. Licensed professionals can use these options to make therapy more practical without changing the therapeutic focus.
Areas of focus
Frequently asked questions
What issues does Shannon help with related to money and life stress?
She supports people facing stress, anxiety, depression, career strain, caregiver burden, and life transitions that affect finances and daily routines.
What is Shannon's general therapy style?
Shannon uses Cognitive Behavioral Therapy with practical worksheets and exercises, combined with client-centered listening and mindfulness to create straightforward, actionable sessions.
How much clinical experience does she have?
She has 26 years of experience, including crisis work with first responders, emergency room counseling, and leadership roles in psychological health and hospital intake.
What are her credentials and where is she based?
She is a Licensed Professional Counselor (LPC) holding an Arizona LPC and practices from Arizona.
Can sessions be held in languages other than English?
Sessions are offered in English.
Are international clients supported?
International clients are not currently accepted.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
How do I begin working with Shannon?
Select the Start Therapy button, complete the short matching questionnaire, and schedule according to therapist availability.