- Stress and anxiety
- Relationship help
- Parenting support
About Susan
Susan Mahachi is an ACA counsellor with 16 years' experience who uses a flexible counselling style. She aims to create a calm, non-judgemental space where people can talk about stress, anxiety, relationships and parenting. She also works with low self-esteem and depression, and with issues around body image and motivation.
Her approach is practical and down-to-earth. Sessions focus on what matters most to the person in front of her. She helps people notice patterns, try new ways of responding, and build small habits that make everyday life easier.
Susan draws on a mix of methods, including Acceptance and Commitment Therapy and Cognitive Behavioural Therapy, alongside attachment-informed work and the Gottman Method for relationship concerns. This blend lets her tailor sessions to each person's needs rather than following one fixed model.
She has a background supporting people through family-of-origin issues, abandonment and attachment difficulties, blended family strains, divorce and separation, and communication problems. Susan also works with caregiver stress, fatherhood issues, eating and food-related concerns, and emotional emptiness.
Susan offers counselling in English and Shona and practises in Australia. Getting started typically involves a short questionnaire and scheduling a first session. She uses a subscription model that can be cancelled at any time, with fees that vary by location and therapist availability.
How Susan's approaches translate to online counselling
Acceptance and Commitment Therapy (ACT) focuses on helping people notice thoughts and feelings without getting stuck in them, then choose actions that match their values. It can help with anxiety, stress and low motivation. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions and teaches practical skills to change unhelpful patterns; it is often used for anxiety, depression and behaviour change. Attachment-Based Therapy pays attention to how early relationships shape current patterns and helps people build more secure ways of relating, which can be useful for relationship and family-of-origin concerns.Finding the right approach is part of the work. Susan will talk with a person about their goals and preferences and then suggest methods that fit. That collaborative process may mix elements from different approaches so the plan stays relevant to day-to-day needs.
Confirm the current session options before booking, as individual formats are not specified here. Online counselling can make it easier to fit therapy into a busy life by removing travel time and allowing sessions during a lunch break or after work. It can also accommodate shorter check-ins when needed and let people choose audio-only if video is difficult. Appropriately qualified therapists help clients adapt therapeutic exercises to the online setting and keep the focus on practical steps that transfer into everyday routines.
Areas of focus
Frequently asked questions
What kinds of problems does Susan help with?
Susan supports people facing stress, anxiety, low self-esteem and depression. She also helps with relationship concerns, parenting challenges and body image issues.
What is her therapeutic style like?
She uses a practical, person-focused approach that draws on several methods. Sessions focus on noticing patterns, experimenting with new responses and building small habits.
How much experience does she have?
Susan has 16 years of counselling experience working with a wide range of concerns and age groups.
What credentials and region does she work from?
She holds ACA credentials and practises in Australia.
Which languages are supported in sessions?
Sessions are offered in English and Shona.
Can people outside Australia work with her?
International clients are not currently accepted.
How are fees and payments handled?
Fees vary with location and therapist availability and sessions are billed through a subscription that can be cancelled at any time.
How do I begin working with Susan?
Use the Start Therapy button, complete a short matching questionnaire and then schedule a session according to her availability.